Free Shipping Over €150
FAQs
Please allow at least one week for delivery. Our process typically takes within 1-3 business days and he boxes are shipped via the best carrier option for you (express or standard). If you are in a rush or need your order by a specific date please email us at hello@nuahgifts.com and we will try our best to make it happen!
Yes! Please write your personal note and we will handwritten it for you. If you prefer to write your own message, please add a note to include a blank card with your gift.
Custom Orders - Volume and Bespoke Gifts
We create custom corporate gift boxes for sales, marketing, and people teams. The opportunities are endless! To get more information or schedule a call to chat ideas with an account manager, you can send an email to hello@nuahgifts.com, head to our contact page.
We like to have at least 6 weeks to complete custom orders. We do accommodate a certain number of rush projects per month so if you fall within the 6 weeks mark, please reach out and we will do our very best to accommodate your timeline!
If you opt for our Bespoke Program we will work closely with you to understand your goals, your brand aesthetic as well as any special requests you may have. Once we have gathered that information, our design team sources items specifically for your project following your guidelines. You can also combine your own swag with other items, or explore our swag options. The end result is a completely custom gift design!
Absolutely! Branded packaging is totally our thing, and we also carry a huge library of branded products and swag to include inside your corporate gift boxes. Please check our Gift Guide to learn more about customization. (Minimums apply)
Check out our Gift Guide which explains the process of working with us and what makes NUAH your best choice for gifting.
Yes! You can send us any products that you have already sourced, and we will add them to the box.
Yes! We have long-standing relationships with a variety of wonderful vendors from all over Europe whom we can source products. Then, our fulfillment team can package your products alongside any additional products we source for you.
Branding and Packaging
All of our gifts are packaged in our signature black or white NUAH Gift Box and are tied with ribbon and/or seasonal accents. Our standard black or white closure paper and closure round with our logo and crinkle paper to keep all of your contents looking perfect.
Please refer to the specific listing for details on how the outside of your gift will be wrapped. If you have something else in mind, please add this comment at checkout. Note that we occasionally (beautifully) wrap glass and breakable items to protect them for transport.
We carry two different sizes of boxes. Our standard-sized boxes are 22 x 22 x 10cm and perfectly fit between 5-7 items. Our executive-sized boxes are 33 x 22 x 10cm and can fit up to 14 items.
Shipping and Delivery
When ordered from our Ready-to-Ship collection, NUAH gifts typically ship within 1-3 business days. If you choose expedited shipping, we will ship as soon as possible.
Yes! Your Account Manager will help coordinate shipping gifts to multiple locations.
Yes! You will need the recipient’s phone number and email address during checkout. If you’re working on a large corporate send with an international component, reach out to our team at: corporate@nuahgifts.com and we’ll help you out, right away!
Shipping costs vary by project and depend on the number, size and weight of the gifts as well as the location of the shipping destination.
Absolutely! Our Drop Shipping Program includes storage of your completed gifts in our studio as well as the ability to have us ship your gifts on an as-needed basis.
Returns and Exchanges
We take great care to ensure your gift arrives to you looking great! If your gift arrives worse for the wear, or you are having trouble with your order, please send us a WhatsApp message on +39 346 3133977 or an e-mail to hello@nuahgifts.comwe'll quickly solve your problem!
Referral Program
Yes, we do! When you join our Referral Program, you can earn up to €250 credits + an exclusive Gift Box by referring potential clients to Nuah. E-mail us at hello@nuahgifts.com or head to our Referral Program page for more information about the program.
Vendors
We love discovering new products! If you know of something that would be a great fit for our gifts, feel free to get in touch at hello@nuahgiftbox.com for more detailed information.